Employee Assistance Programs

An Employee Assistance Program (EAP) is an employer funded program designed to enhance the emotional, mental and general psychological wellbeing of all employees and may include services for immediate family members. Work-based EAP programs provide your employees and managers access to short-term, professional counselling services by phone, online or face to face, enabling your employees to receive confidential counselling support wherever they are based.

EAP programs can also be specifically tailored to support employees facing redundancy or to provide management consulting expertise to employees needing support with work related behavioural issues.

EAP programs have been shown to provide measured improvements in employee absenteeism, productivity and identified a positive impact on workers compensation costs (Kirk, 2006; McLeod & McLeod, 2001).

Kirk, C. H. (2006) The effectiveness of a problem resolution and brief counselling EAP interventions. Journal of Workplace Behavioral Health, 22(1), 1-12.

McLeod, J. & McLeod, J. (2001) How effective is workplace counselling? A review of the research literature. Counselling Psychotherapy Research, 1(3), 184-191.

Workers Compensation Claims for Psychology Injury

Psychological injury claims cost organisations and employers considerably more than other injuries because they can require more time off work and greater associated medical, legal and other fees. Whilst psychological injury only accounts for 10% of all claims, according to Comcare these claims account for 35% of the total cost of worker’s compensation claims each year. As such it is vital that employers, organisations and employees have access to the best evidence based psychological assessment, treatment and liaison with the workplace to assist with prompt resolution of psychological injury and early return to work. Evidence-based psychological interventions can play an important role in injury prevention and improved health and return to work outcomes. Our psychologists are trained in a range of evidence based interventions. As your WorkCover accredited treatment providers we can liaise with the relevant managers in your workplace to facilitate and enhance the return to work experience.