Phone Numbers

• Mental Health Line (for information and access to mental health services – this is not a crisis counselling service): 1800 011 511
• Suicide Call Back Service (24 hours) Professional counselling service for anyone affected by suicide. Includes follow-up/call back service: 1300 659 467
• StandBy Support (North Coast NSW 24 hours) For people bereaved by suicide: 1300 727 247
• National Indigenous Critical Response Service (usually operates 24 hrs 7 days) Supports individuals, families and communities affected by suicide or other significant trauma www.thirrili.com.au/nicrs 1800 805 801
• ACON Health Northern Rivers Free Counselling (Mon-Fri 9-5pm) for adults who identify as Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) and people living with HIV. Up to 12 free counselling sessions a year with no referral needed www.acon.org.au/who-we-are-here-for/regional-nsw 02 6622 1555
• Alcohol Drug Information Service Anyone who wants access to 24/7 support, information, advice or crisis counselling or NSW referrals for those affected by alcohol and other drug use 1800 250 015
• Anxiety Disorders Information Line (9-5pm Mon-Fri): 1300 794 992
• Beyond Blue 24/7 Mental Health information and qualified support for you or someone else: 1300 22 4636
• Butterfly Foundation (available 9am-9pm weekdays, 4pm-9pm weekends) Call 1800 33 4673 for support with eating disorders
• Call 13YARN or 13 92 76 for 24/7 support from an Aboriginal and/or Torres Strait Islander support worker
• Health Direct (24 hours) Talk to a Registered Nurse or after hours GP if you concerned about someone’s physical health: 1800 022 222
• Carers NSW Carer Line (9-5pm Mon-Fri) Information, support and counselling: 1800 242 636
• Domestic Violence Line Access to counselling, information and referrals for women experiencing domestic violence 1800 65 64 63
• Rainbow Sexual, Domestic and Family Violence Helpline 24/7 1800 497 212 
• Mental Health Carers Australia (ARAFMI) (9-5pm Mon-Fri) Information, Support and counselling: 1300 554 660
• QLife (3pm-12am daily) Call 1800 184 527 for LGBTQIA+ support
• Kids Helpline (24 hours) 1800 551 800
• Mensline (24 hours) 1300 789 978
• DV Connect Mensline (9am to midnight 7 days) 1800 600 636 
• Autism Connect (available 8am-7pm Monday-Friday) Call 1300 308 699 – not an emergency service
• Parent Line (9am-9pm Mon -Fri 4pm to 9pm on weekends) Free telephone counselling and support service for parents and carers with children aged 0 to 18 who live in NSW 1300 1300 52
• Pregnancy, birth and baby hotline (7am to midnight AEST/EADT 7 days a week inc.public holidays) Call this hotline to speak to a maternal child health nurse for advice and guidance. 1800 882 436
• DV Connect Womensline 24 hour domestic violence helpline 1800 811 811
• 1800RESPECT (24/7) National domestic family and sexual violence counselling service CALL 1800 737 732 or TEXT 0458 737 732
• SANE Helpline (9-5pm Mon-Fri): Provides information about symptoms, treatment, where to go for help for those suffering with complex mental health needs and support for carers: 1800 187 263
• Open Arms – Veterans and Families Counselling www.openarms.gov.au 1800 011 046

Online Support/Apps

• Head to Health Online gateway to many quality digital treatment options and pathways: headtohealth.gov.au
• Centre for Clinical Interventions Self help and info for caring for others www.cci.health.wa.gov.au/resources/looking-after-yourself
• Beyond Now Your suicide safety planning app – full of coping tools and resources to help you in times of need: www.beyondblue.org.au/get-support/beyondnow-suicide-safety-planning
• Flair Down A comprehensive trigger and treatment tracker – monitor symptoms and map what works and what doesn’t over time: flaredown.com

Websites

• Depression and Anxiety self assessment: https://www.depression-anxiety-stress-test.org/take-the-test.html
• CRISP: Community Refugee Integration and Settlement Pilot – Community Refugee Sponsorship Australia – The CRISP allows groups of everyday Australians to welcome refugees into their local community and help them from ‘day one’ of their Australian journey: https://refugeesponsorship.org.au/what-we-do/crisp/
• E-Mental Health in Practice: Links to free online treatment options for a large variety of concerns: www.emhprac.org.au/services
• Free self-help program for anxiety and depression: www.moodgym.anu.edu.au
• Interactive self-help service for young people: www.biteback.org.au
• Mindfulness is an evidenced based practice which helps provide relief for a number of psychological conditions including depression and anxiety. Free resources including chapters from books and meditation sound files can be found at: www.actmindfully.com.au and www.mindfulness.org.au
• Beyond Blue’s Youth Website supporting young people with depression and anxiety: www.youthbeyondblue.com
• QLife LGBTQIA+ Support and resources https://qlife.org.au
• Promoting better outcomes for children and families where a parent experiences mental illness: www.copmi.net.au
• Physical pain can benefit from psychological treatment, some practical guidance is provided here: www.pathoutofpain.com.au
• Information for those who self injure and those who care for them: www.recoveryourlife.com
• The Butterfly Foundation: Supporting Australians with Eating Disorders: thebutterflyfoundation.org.au
• Award winning Trauma website with many varied resources: www.trauma-pages.com
• Borderline Personality Disorder Resource Centre: http://bpdresourcecenter.org
• Positive Psychology teaches us how to utilise our strengths more fully as well as learned optimism: www.authentichappiness.sas.upenn.edu
• Dealing With Separation and Divorce: Free DVD you can watch online at http://raisingchildren.net.au/articles/separation_divorce_video.html
• Alcoholics Anonymous: www.aa.org.au
• Al-Alnon: for relatives of alcoholics. Al-anon provides networking meetings to aid in personal recovery: www.al-anon.org/australia
• Coping with grief and loss (visit the resource section): www.bereavementcare.com.au
• GROW: A national peer support group supporting mental health and personal growth and development: www.grow.org.au
• Narcotics Anonymous: www.na.org.au
• Coping with grief after death by suicide: https://www.lifeline.org.au/Get-Help/Facts—Information/Suicide-Bereavement/Suicide-Bereavement